Privacy Policy

Introduction

At The Holiday Inn, we are committed to safeguarding the privacy and security of your personal information. This policy explains what personal data we collect from you, how we use it, and your rights regarding your data when you book or stay with us.

Information we collect

We collect the following types of personal data from our guests:

Full name, Gender, Age
Contact information: phone number, address
Identification details such as Voter Id/Pan Number/Driving License
Booking Details: Check-in & Check-out time & Date
Security-related data such as CCTV footage within hotel premises.

How we collect data

We collect data when you:

Make a booking through our website, or phone
Check into our hotel
Communicate with us via email, phone, or in person
Visit and interact with our website

Purpose of data use

Your information is used to:

Manage and confirm your reservations and stay
Process payments and billing
Communicate with you about your bookings
Comply with legal and regulatory obligations of Pelling Tourism Development Association (PTDA)
Ensure safety and security within our premises

Data Sharing

We do not share your personal data. However, we may share some information with the local police when asked for data.